Venue regulations

Last updated: July 2026

These regulations set the general rules for using the facilities of the Yucatán Siglo XXI Convention and Exhibition Center. Organizers, vendors, exhibitors and attendees must comply with them.

1. Scope

These rules apply to all events held in halls, the auditorium, common areas, parking and related spaces. Any exception must be authorized in writing by venue management.

2. Reservations and quotes

Quote requests through the website or official channels do not constitute a confirmed booking. Contracting is subject to availability, signed agreement, deposit policies and event-specific terms.

3. Use of spaces

Spaces must be used only for the contracted purpose. Altering structure, paint, flooring, electrical, audio or HVAC systems without authorization is prohibited. Furniture and equipment are delivered by inventory and must be returned in the same condition.

4. Load-in and load-out

Load-in, event and load-out schedules are defined in the contract. The organizer is responsible for ensuring vendors and staff meet timing, safety rules and designated loading routes.

5. Capacity and safety

Maximum capacity by hall and setup type must not be exceeded. The venue may require additional security, access control or special measures depending on the event. Unauthorized weapons, hazardous materials or flammable substances are prohibited.

6. Food, beverage and vendors

Food and beverage operations and the use of external vendors are governed by current venue policies and the contract. Vendors may be required to register and meet identification, insurance and internal requirements.

7. Advertising and signage

Banners, vinyl, structures or signage require prior approval. Affixing items that damage surfaces is not allowed. At the end of the event, the organizer must remove advertising and generated waste.

8. Responsibilities

The organizer is liable for damage to facilities, equipment or third parties arising from the event, and for the conduct of staff, vendors and attendees. The venue is not responsible for personal belongings lost on site.

9. Cancellations and changes

Cancellations, rescheduling and setup changes are subject to the penalties and deadlines set in the corresponding contract.

10. Contact

For questions about these regulations or contracting terms: cultur.gerencias@cultur.yucatan.gob.mx · (999) 942-18-00.